Corona Virus Business Update

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Really good service and helpful.

Daniel Ressa

Happy with the professionalism handled by Gib Itek A special thanks to Belinda for showing such an interest on enhancing my dream Kitchen. Belinda’s professionalism goes above and beyond.

Yvette Pau

Joanna is a real professional!

James Holiday

Very amiable

Gus Sidhu

Helpful, friendly staff.

Paul and Marion Cortey

Everything went according to plan.
Thank you.

Ubi Rhodes-Malin

Excellent professional service. They call you back when they say they will. They turn up on time at appointments. Always give good advice. Highly recommended.

Naomi Hassan-Weisfogel

I was very impressed with the service given by this company. They were both professional and honest, kept all our appointments punctually and were able to answer all our questions satisfactorily.

Maribel Matthews

Itek studio is the best! First of all, they offer quality products from brands you can trust and enjoy for years to come. But what impressed me most is the top-notch service they provide. Their attention to detail and professional expertise, their willingness to listen, their ability of working together with the customer are phenomenal. I’d definitely recommend Itek to anyone who is looking for a trustworthy team to help you create your perfect space. This is truly a place where you can find true professionals.

Elena

Contacted Itek as I wanted to install a wine cooler into my kitchen, Belinda came two days later and advised me what was the best way to do it. Everything was straight forward and efficient.

Jessica Buhagiar

Very professional service.

David Beanim

Very professional and helpful.

Marketa Frier

Excellent staff knowledgeable helpful and will go that extra mile to help.

Helen Howard

A new kitchen required due to flooding so a difficult job well done.

John

Itek didn’t just supply office furniture, they created a workplace

we look forward to coming into every day

John Serra , CEO

always excellent.

George Bottino

CORONAVIRUS BUSINESS UPDATE

With the Coronavirus situation still alive Worldwide we would like to ensure you that we are continuing to take proactive steps to protect our staff and customers alike and will continue ‘business as usual’ for the immediate future unless there is a change to our present situation in Gibraltar.

To reassure you:

•Our offices and showrooms are open by pre-arranged appointment as required however we are available to welcome walk in guests as long as they follow our safety rules which are clearly shown at the entrance to our premises. All sanitisation PPE is available at all points of entry to Iteks premises and all personnel entering any of our locations are required to sign our daily log and locate record sheet.

• Some of our team members have now been granted the facility to work mobile therefore limiting risks and they have the full ability to access key information remotely via our secured network and can work from home or an alternative location, should this be required;

• All team members have access to mobile phones and WIFI to ensure contact is readily available when working remotely as and when required ensuring we are fully available;

• We have limited all travel overseas in order to curtail any potential risks and have postponed any non-essential trips until government deem it safe and proper. Alternatively, we have pre-arranged social distance meetings which we carry out under current strict guidelines. I addition we have adopted more video meetings via telecon, Zoom, WhatsApp and Skype, thus reducing the risk of infection, in many cases this has proven to be a preferred option;

• We are always exploring ways to work in a fast and collaborative way remotely through technology and smart thinking however where required we will access peoples homes and attend meetings in accordance to social distancing rules with suitable PPE where deemed appropriate;

• It goes without saying that we’ve given our team advice on how to protect themselves through good hygiene.

If you have any specific concerns around service and product supply continuity or would like to understand how this fits with your own contingency plans, please get in touch with us. If you have a plan in place, please share if appropriate, so we can provide you with better support.

On supply issue questions, when it comes to short term disruptions, we are working with our suppliers worldwide to ensure we are kept updated on any effects these matters will affect delivery dates. We hope you understand that there may be delays such as goods from countries that are now slowly returning to the new normality rules so please expect certain delays.

These are unusual and uncertain times. Please be assured, we will be ready to take further action should the risk levels change at any time.

As always, if you have any additional questions please contact us via sales@itek.gi

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